A Consulting Firm Reclaims Visibility and Speeds Up Billing with Integrow
Company Overview
| Industry | Management Consulting |
|---|---|
| Employees | 95 |
| Annual Revenue | $28M |
| Footprint | 3 office locations |
The Challenge: Growth Outran the Systems
As the firm brought on more clients and more active projects, the internal systems they relied on simply couldn’t keep up. Information was scattered across different tools, and critical details about staffing, project progress, and profitability weren’t available when decisions were being made.
Work was scoped in one platform, staffing plans lived somewhere else, and billing required digging through spreadsheets at the end of each month. Leadership was left reacting to problems instead of steering proactively. As the client put it:
- “We didn’t know if projects were profitable until after month-end, and sometimes weeks later.”
- “Understanding resource allocation meant pulling data from six different systems.”
- “Invoices regularly went out 15+ days after work was complete, which severely impacted cash flow.”
- “We had no real-time view of consultant utilization, so everything was based on assumptions.”
- “Timesheets had to be manually consolidated every week, which wasted hours of administrative time.”
This created avoidable delays, uncertainty around margins, and a growing strain on client relationships as the firm scaled.
The Approach: Structured Rollout to Ensure Adoption
To make the transition smooth across teams, the implementation followed a clear, phased plan:
| Phase 1: Time & Resource Management |
Unify timesheets and utilization so staffing decisions were based on real data. |
|---|---|
| Phase 2: Live Profitability Visibility |
Connect labor hours with project budgets to see margins as work progressed, not after the fact. |
| Phase 3: Client Portal Launch |
Give clients a transparent view of progress, scope, and billing to reduce approval delays. |
The Solution: One System Instead of Six
The firm partnered with Integrow to replace the patchwork of tools with a single platform covering sales, staffing, project delivery, forecasting, and finance.
Within 120 days, they:
- Rolled out real-time utilization dashboards
- Automated time entry and billing workflows
- Launched client-facing project transparency tools
- Connected financial forecasting directly to delivery
This eliminated the need for six disconnected software tools and the hours spent reconciling them.
The Impact: Faster Billing, Higher Margins, Stronger Control
“Billing is no longer a mess,” stated Priya R., Accounts Receivable Manager. “Integrow is feeding all invoicing with zero hand-off delays.”
The stats:
- Billing cycles are now 40% faster
- Project margins increased by 18%
- Resource utilization rose from 65% to 82%
- Invoices go out the same week instead of 2+ weeks later
“Having everything from delivery, profitability, and resourcing, on one dashboard changed the way we operate.” — Elena M., Director of Project Management
What Changed
Integrow gave the firm something they hadn’t had before: one source of truth.
They now have:
- Real-time visibility into staffing, margins, and workload
- Automated billing that no longer depends on manual review
- Forecasting linked directly to actual capacity
- Clear client communication backed by accurate, current data
The ripple effects:
- Project managers plan realistically and avoid overload
- Finance closes leads faster with fewer surprises
- Leadership makes decisions based on live numbers
- Clients see clean, timely invoices and progress updates
The firm has the clarity and stability to grow, and the credibility to demonstrate that stability to clients.
That’s the Integrow difference.
